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Baton Native-Built Forms – How To Collect Customer Satisfaction (CSAT) Surveys

December 18, 2023

Baton’s innovative Forms feature stands out as a distinctive project discovery tool found natively within Baton’s implementation management solution. This feature is meticulously crafted to enhance the efficiency of the entire software implementation and customer onboarding process by streamlining data collection and collaboration across teams and organizations.

Forms, an integral native-built feature within Baton, empowers software implementation teams to efficiently collect documents, asset requirements, administrative details, and feedback from clients.

Collecting Customer Satisfaction (CSAT) Surveys in Baton

In this video, Baton’s Head of Product Design, Hasin Ahmed, guides you through the innovative landscape of Baton’s native-built forms feature. Dive into the art of collecting valuable Customer Satisfaction (CSAT) surveys with precision and ease. Embark on a transformative exploration of how Baton’s forms feature revolutionizes the way you connect with your customers, ensuring their voices are heard and valued throughout software implementation like never before.

For more information, check out our full forms product update or head to the Baton Knowledge Base