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Seamlessly Manage Software Implementation Projects and Teams

A new approach to project delivery. Predictable, positive customer outcomes run on Baton.

The Baton Implementation Track

Not just software, but a scalable process for teams at any stage.


Standardize Your Client Onboarding

Establish repeatable processes that yield predictable outcomes

Disjointed implementations kill deals. Ensure a consistent and quality implementation experience by establishing streamlined and repeatable processes.
Quickly identify bottlenecks and prevent delays by providing all key parties centralized access to real-time data and task- and project-level insights.

Know customers needs before kickoff. Rather than starting from scratch, craft reusable workflows for every project type – customizable to unique customer needs.

implementation project management
customer onboarding project workflow


Accelerate Customer Go-Live

Automate tasks to cut go-live times in half & gain 5:1 operational leverage

Eliminate busy work and duplicative tasks. Focus on driving solutions and building better customer relationships.
Prevent communication breakdowns and improve team alignment and cross-org collaboration with automated outreach, responses & alerts.
Make better business decisions with advanced task- and project-level reporting. Baton insights improve your process and speed time-to-value.


Scale Your Implementation Team and Process

Whether you’re scaling alone or with partners, add capacity & visibility

Gain insight into department and individual performance and bandwidth across your entire services organization to improve productivity and resource allocation.
Keep a centralized system of record with aggregated dashboards to improve accountability and monitor customer satisfaction in real time.
Standardized processes and documented portfolio data help quickly ramp up new partners and cut down employee onboarding times.
onboarding resource management

Client onboarding solutions for the entire project team.

Whether you're just getting started or already have a dedicated team and process in place, Baton's approach can be tailored to your specific needs and goals.


Baton integrates with the leading tools you know & trust to save you valuable time and eliminate duplicative tasks.


Make a plan to improve your process and boost customer onboarding and implementation times.