Implementation & Customer Onboarding Blog

Is Your Software Implementation Process Hurting Your Customer Experience?

The 10 Best Practices for AI Software Implementation Success

Mastering Software Implementation: 5 Steps for AI Technology

The Importance of Effective Customer Onboarding in SaaS Solutions

Revolutionizing Software Implementation with AI, Machine Learning, and Project Automation

Top 3 Customer Onboarding Challenges + Tips To Overcome Them

The Domino Effect: How Delays in Asset Collection Can Derail Software Implementation Projects

The Role of CSAT Surveys in Software Implementation

Top 5 Software Implementation Best Practices for Seamless Customer Onboarding and Ongoing Success

Maximizing Profitability: The Crucial Role of Client Onboarding and Implementation

Embrace the Chill: Keeping Your Software Implementation Projects Warm this Winter Break

Navigating Time Tracking Challenges in Software Implementation Teams: A Guide to Success

5 Ways Technology and Automation Tools Can Help You Achieve a More Agile Software Implementation and Client Onboarding Experience

Navigating the Storm: Recognizing and Resolving Software Implementation Challenges

Accelerating Revenue Generation: Streamlining Software Implementation and Client Onboarding for Success

5 Must-Haves for Effective Resource Management and Planning in Software Implementation and Customer Onboarding

The Importance of Time Tracking in Streamlining Client Onboarding

Maximizing Efficiency: The Case for a Single Purpose-Built Software Implementation Solution

Baton Unveils Powerful Native Forms Feature for Seamless Data Collection and Collaboration

The Crucial Role of Project Discovery in Software Implementation and Client Onboarding

Accelerating Revenue Recognition: The Power of Purpose-Built Implementation Management Solutions

How Your Software Implementation Experience Impacts Customer Relationships, Renewals, and Upsell Opportunities

What Is Pre-Onboarding + Tips for Streamlining Handoffs Between Sales and Implementation

Unveiling the Hidden Cracks: Is Your Client Onboarding Process Broken?

Your Ultimate SaaS Implementation Checklist

Implementation’s Impact and Net Revenue Retention

Software Implementation Fees: Your Untapped Revenue Source

When to Separate Implementation & Customer Success: The Case for Dedicated Implementation Managers

Automating Client Onboarding: 4 Ways to Harness Purpose-Built Technology

What Is Customer Onboarding Software

What is Client Onboarding Software?

Post-Sales Success: Navigating the Customer Journey From Deal Closing to Customer Onboarding and Beyond

The Importance of Time Tracking During Software Implementation & Customer Onboarding Projects

Centralized and Digital Software Implementation Management: The Key to Uninterrupted Project Progress

How to Crush Every SaaS Implementation

Understanding the Crucial Distinction: User Onboarding vs. Customer Onboarding

7 Ways To Accelerate and Scale Your SaaS Implementation Process (Part 2)

Three Reasons Why Customers Churn During Implementation

Key Stakeholders in a Software Implementation Project

Software Implementation vs Customer Onboarding

Key Differences: Customer Success Managers vs. Software Implementation Managers

Roles and Responsibilities for Software Implementation Managers

7 Ways To Accelerate and Scale Your SaaS Implementation Process (Part 1)

Five Must-Haves to Ensure a Successful Software Implementation Kickoff Meeting

The Power of Purpose-Built Implementation Management Solutions: A Case Against PSA Software

Utilizing a Client Portal During SaaS Implementations

Unlocking Data Through Digitization: Key Benefits of Digitizing Your Client Onboarding Process

Mastering your Client Onboarding Process: Key Steps and Best Practices

Software Implementation Project Templates: Ensuring Quality, Timely, and Budget-Friendly Success

Improving Handoffs between Sales, Implementation & Customer Success: The Key to Seamless Software Implementation and Onboarding

Navigating Software Implementation: Beyond Spreadsheets and General Project Management Tools

5 Vital Questions To Ask When Evaluating if a SaaS Implementation Management Solution Is Right for Your Team

What’s at Stake for Software Buyers During Implementation

The Crucial Link: How Software Implementation Can Make or Break Your Customer Experience

Top 4 Reasons Your Team Needs a Purpose-Built SaaS Implementation Management Solution

Maximizing Success: Key Metrics to Track During Onboarding & Implementation

Improving Customer Retention Through Seamless Implementation and Onboarding

How To Build A Software Implementation Plan

Project Cost Savings and Resource Management Go Hand in Hand

Creating a New Project in Baton Is Now Even Easier

Enhanced Ease and Security with Baton Single Sign-On

Project Baseline for Software Implementations

What is SaaS Implementation Management?

New Baton + Zapier Integration Connects Implementation & Onboarding Solution With Leading Tools

Why Implementation & Customer Onboarding Matter at Scale

Maximizing Time-to-Value: Strategies for Accelerating Implementation, Value Realization & Business Growth

How To Solve the Top 5 Implementation & Customer Onboarding Challenges

Baton Introduces New Time-to-Launch Metric

The Impact of Implementation on Sales & Revenue

How to Build a Revenue Operations Stack

4 Must-Haves To Create a Scalable Implementation Process (Part 1)

4 (more) must-haves in a scalable implementation process

Trust the process?

How to boost revenue with the right SaaS tools

Break the rules to build winning SaaS implementation strategies

Cloud-based TMS LoadStop drives case speeds with Baton

Construction lending and spending platform, Built, selects Baton

Why You Should Improve Your Implementation Process

5 things that crush client confidence during implementation

How To Build An Implementation Plan At A Series C Company

What is Failure to Launch Churn?

How to Increase Implementation Capacity

Not All Software Vendors Are Created Equal

How a Focus on Implementation Can Help You Grow in an Uncertain Economy

The three biggest problems that impact SaaS implementation

When CS Ops Is Really RevOps

Baton customers proactively identify at-risk projects with Task Insights

Scaling your Post-Sale Teams Predictably with Rod Cherkas of HelloCCO

How to Accelerate Time to Value with Donna Weber

Your SaaS delivery plan just got punched in its mouth

How Consumption-Based Pricing Can Accelerate Your Time to Revenue

Three Decades of Hands-On Implementation Advice with Mark West

Optimizing Customer Success: A Playbook from an Industry Expert

The Five Most Common CSM Pitfalls with Growth Molecules

You can now update Baton from Salesforce and Salesforce from Baton

Know client-specific needs before onboarding even begins

Your reputation is at stake during implementation kick-off

New algorithm adds greater accuracy to Baton’s Projected Due Dates

Lane trusts Baton for its SaaS implementations

8 ways to get promoted to VP of Customer Success

Customer Onboarding Based on Data, Not Hunches

SaaS implementations, without the spreadsheet

Safety records leader Mark43 delivers with Baton

Avoid the Domino Effect of Missed Deadlines

How To Build An Implementation Plan At A Series B Company

How To Build An Implementation Plan At A Series A Company

Why hiring is not the answer to SaaS implementation success

SaaS implementation audits are key to business growth

The Top 9 SaaS Implementation Challenges

Satrix Solutions and Baton form customer experience partnership

5 ways to decrease software implementation time

Baton Blog Series: Bradley Jones, Senior Vice President

Purpose-built software to make SaaS implementation easier

Lines, Not Dots

Skubana selects Baton for implementation delivery

Digital trust pioneer Mati selects Baton for client-onboarding

Baton Blog Series: Lily Engle, VTS

The Lasting Impact of COVID-19 on Implementations

Software Implementations and Ops Debt

Ditch the spreadsheets

Baton Blog Series: Carsten Thoma

False Starts

Why Your Software Implementation Plan Matters

Software customers want to be heard. There’s an app for that.

Fluent Software Implementation Spoken Here

People, Processes, and Metrics

Introducing the Baton Method