At its core, project discovery is about gaining clarity and alignment on project objectives, scope, and requirements. It involves engaging with key stakeholders, including business leaders, end-users, and technical experts, to understand their expectations, challenges, and needs Through a series of structured activities such as interviews, workshops, and documentation reviews, project discovery aims to gather comprehensive insights into the organization’s processes, goals, and constraints.
In this e-book, we’ll explore the nuances of this critical phase of the customer journey, identify the challenges software providers may face when collecting client data and assets, and the impact project discovery has on implementation timelines.