Effective onboarding and implementation and critical for customer success. In this webcast, Baton co-founders, Alex Krug and Peter McCoy join The Customer Success Network‘s Alice Bruegger to discuss how to run an expert implementation.
During the ‘How to Run an Expert Implementation’ webinar, you’ll learn:
- The importance of establishing effective implementation processes
- Why CS professionals need to understand and address Ops Debt
- Implementation strategies that impact scalability
Interested in more best practices for improving your customer onboarding experience?
Check out Baton’s guide for improving client onboarding and fighting churn from day one here.